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We
are looking forward to spoiling you...
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To place your order
CALL our Studio Workrooms:
734-284-3417
10 am
- 9 pm EST
of course ... our email address
is
ALWAYS open
Have
the following information ready:
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Any Time |
(1) Name and quantity of Hat(s) (including
Size, Color, Desired Material and Trim where applicable).
AND/OR Gift Item
(2) Your Name, Shipping Address,
Daytime telephone & email address
(3) Is this purchase a gift? We'll
enclose a special card from you.
(4) Method of Payment -
Mastercard, Visa, and PayPal accepted.
(You will need to phone us with your credit
card information. Or send your info in an email to genaconti@gmail.com
Personal, Business and Cashier's Checks accepted.
ALL
ORDERS will
be confirmed and begun once funds have cleared. Likewise,
finished orders will be shipped after
funds clear.
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Gena Conti's hats are made to order, one at a time, with the same
attention to detail as shown our custom orders. Orders generally
ship within 8 -10 weeks.
In a hurry? CALL. How could we say no without
even discussing your possibilities?
Please measure your head
size carefully. Due to the nature of our custom business,
millinery is not-returnable
.Refunds are not available.
PRIVATE FITTING ROOMS:
We are happy to create a Private Fitting Room for you to approve
your custom orders. Remember, photos of your hat in progress show
ideas and trim which may be PINNED into place. Nothing is sewn
down.
We MUST remove the pins and disassemble the trim with each change,
otherwise risk damaging trim... You can have more changes if you
like, but after with the 2nd set of changes /photos, and postings,
each change will cost $45.
SHIPPING and customs fees, tariffs, clearances
(where applicable) and taxes are also the
buyers responsibility.
Your shipping desires, questions, arrangements and details can
be confirmed with Richard Greaves in our office. 734-284-3417
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A minimum of 50% non-refundable
deposit is required on ALL custom orders.
Balance is due in full, prior to shipping.
Check your headsize carefully.
Due to the nature of our business, creating custom and one-of-a-kind
hats and headpieces, Millinery is not-returnable or refundable.
Custom hats unclaimed 30 days following agreed "due/completion"
date will be returned to inventory. Please speak with Rita in
our office if you need to make additional/special arrangements.
Again, Call us if you have ANY questions.
Should you experience
difficulty reaching us via e-mail (Direct to Gena: genaconti@gmail.com)
-- please CALL US DIRECT
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Email